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• Article 2026

  Academic library repository access policy in Indonesia: recent policy updates

  Araf Aliwijaya, Adzkiyah Mubarokah, Nicky Yasmidar, Ari Suryadi, Nurrahma Yanti, Anggi Saputra, Yoan Berliana Siregar

  10 Mar 2026 · DOI: 10.55942/pssj.v6i3.1188

  113 Views

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  Access Policy Open Access Repository Academic Library
• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services