Search Results

• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services
• Article

  The impact of leadership competency, organizational culture, job satisfaction, and employee performance in public administration

  Harry Yanza Putra, Okka Adittio Putra

  30 Nov 2024 · DOI: 10.55942/pssj.v4i11.348

  621 Views

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  Public Administration Leadership Competency Organizational Culture Job Satisfaction Employee Performance
• Article 2026

  The influence of food vlogger attributes on content sharing intention and attitudes toward products with emotional bond moderation

  Juventus Bangkit Wibowo, Eka Setiawati

  30 Mar 2026 · DOI: 10.55942/pssj.v6i3.1652

  21 Views

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  attitude toward products emotional bond food vlogger attributes intention to share content purchase intention
• Article

  UNIQLO x Manga & Anime: Cultural Globalization and Community Acceptance in Indonesia

  Novi Amalia Putri, Hamdan Nafiatur Rosyida, Havidz Ageng Prakoso

  11 Aug 2025 · DOI: 10.55942/pssj.v5i8.582

  838 Views

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  UNIQLO manga anime cultural globalization Japanese culture consumer behavior
• Article

  Consumer engagement dynamics: The role of social media marketing in building brand awareness and purchase intention among UMKM Bachiro

  Nur Fadilah Surabi, Nurul Hidayah, Julyia Fani, Kalam Mahardika, Yuliana Yuliana, Rahmawati Rahmawati

  10 Dec 2025 · DOI: 10.55942/pssj.v5i12.1076

  347 Views

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  Social Media Marketing Engagement Brand Awareness Purchase Intention MSME