Search Results

• Research Article

  Factors that Influence and Maintain the Market-Leading Position of PT. Pegadaian (Persero)

  Andayani Sihaloho

  30 Sep 2024 · DOI: 10.55942/pssj.v4i9.1766

  20 Views

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  customer loyalty emotional closeness market leader product diversification service quality
• Article

  Analysis of image-forming elements in the urban service center area of Pangkalpinang City

  Rifqi Adi Nugraha, Aisyah Ronawan Rambe, Ahmad Zuhdi, Diti Artanti Utami Putri, Muhammad Mujiburrakhman

  29 Dec 2025 · DOI: 10.55942/pssj.v5i12.1125

  218 Views

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  Urban Service Center Area Imageability physical aspects People’s Perception Image-forming elements
• Article

  The legal consequences of breach of performance in cooperation between service providers and companies that use event organizers (PT. Showbitz Mitra Utama)

  Putri Yunita Sihotang, Alvin Hamzah Nasution

  31 Aug 2025 · DOI: 10.55942/pssj.v5i8.643

  232 Views

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  Default Cooperation Agreement Event Organizer Dispute Resolution
• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services
• Article

  Dismissing negative stigma, embracing change: The BK teacher's role in supporting student development at SMK Mikael Surakarta

  Sela Fajar Ariani

  30 Jun 2025 · DOI: 10.55942/pssj.v5i6.425

  484 Views

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  guidance counseling negative stigma SMK Mikael Surakarta