Search Results

• Article 2026

  Patient satisfaction as a pathway between service quality and loyalty: Insights from dental care services

  Wasito Wasito, Euis Dara Puspita

  08 Jan 2026 · DOI: 10.55942/pssj.v6i1.1155

  213 Views

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  service quality patient satisfaction loyalty dental clinic
• Article

  The influence of service quality and price on guest loyalty during the COVID-19 pandemic with guest satisfaction as an intervening variable at Hotel Grand Cityhall Medan

  Naomi Claudya Anantha Ginting, Marudut Sianturi, Yeni Ariesa

  30 Jul 2023 · DOI: 10.55942/pssj.v3i7.227

  571 Views

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  Service Quality Price Guest Loyalty Guest Satisfaction
• Research Article

  The Effect of Customer Relationship Management (CRM), Service Quality, and Value Creation on Customer Satisfaction among Customers of PT Pegadaian (Persero) Cisalak Branch, Depok

  Andhi Dwy Noviono

  31 Dec 2021 · DOI: 10.55942/pssj.v1i6.1752

  14 Views

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  Customer Relationship Management (CRM) Service Quality Value Creation Customer Satisfaction PT.Pegadaian (Persero) Cisalak Depok
• Article

  Problems of the elimination of criminal sanctions in law number 2 of 2017 concerning construction services: A study of policies and legal protection of construction accident victims

  Ismaidar Ismaidar, Bambang Fitrianto, Haris Habibi, Sagita Purnomo, Enda Leginta Barus, Bima Lumbanbatu

  17 Nov 2025 · DOI: 10.55942/pssj.v5i11.918

  219 Views

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  Legal Certainty Criminal Disparity Construction Services Justice
• Article

  Analysis of the effect of price and quality of service on customer satisfaction RedDoorz Hotel Jakarta

  Arnita Putri Nurwahyuni, Aziz Fauzi Arief, Bellie Saputra, Christina Melatikesuma, Frederick Moses, Ilham Dwi Prasetyo, Muhammad Rafi Ananda, Sinta Supinah

  05 Jul 2021 · DOI: 10.55942/pssj.v1i1.48

  693 Views

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  Price Service Quality Customer Satisfaction Hotel