Search Results

• Article

  Analysis of the effect of price and quality of service on customer satisfaction RedDoorz Hotel Jakarta

  Arnita Putri Nurwahyuni, Aziz Fauzi Arief, Bellie Saputra, Christina Melatikesuma, Frederick Moses, Ilham Dwi Prasetyo, Muhammad Rafi Ananda, Sinta Supinah

  05 Jul 2021 · DOI: 10.55942/pssj.v1i1.48

  693 Views

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  Price Service Quality Customer Satisfaction Hotel
• Article

  The influence of service quality, passenger satisfaction, perceived value, and airline brand love on word-of-mouth behavior among domestic airline users in Indonesia

  Anita Dyah Nur'aini, Mariani, Fauzan Qamaar

  30 Jun 2024 · DOI: 10.55942/pssj.v4i6.237

  682 Views

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  Passenger Satisfaction Airline Brand Love Word of Mouth Perceived Value Service Quality
• Research Article

  Factors that Influence and Maintain the Market-Leading Position of PT. Pegadaian (Persero)

  Andayani Sihaloho

  30 Sep 2024 · DOI: 10.55942/pssj.v4i9.1766

  20 Views

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  customer loyalty emotional closeness market leader product diversification service quality
• Article

  Analysis of image-forming elements in the urban service center area of Pangkalpinang City

  Rifqi Adi Nugraha, Aisyah Ronawan Rambe, Ahmad Zuhdi, Diti Artanti Utami Putri, Muhammad Mujiburrakhman

  29 Dec 2025 · DOI: 10.55942/pssj.v5i12.1125

  218 Views

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  Urban Service Center Area Imageability physical aspects People’s Perception Image-forming elements
• Article

  The legal consequences of breach of performance in cooperation between service providers and companies that use event organizers (PT. Showbitz Mitra Utama)

  Putri Yunita Sihotang, Alvin Hamzah Nasution

  31 Aug 2025 · DOI: 10.55942/pssj.v5i8.643

  232 Views

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  Default Cooperation Agreement Event Organizer Dispute Resolution