Search Results

• Article

  The effect of information technology and service quality on customer loyalty of Bank Mandiri Jakarta Patra Jasa Branch

  Faif Yusuf, Ahmad Taufik, Aris Hidayat

  13 Aug 2021 · DOI: 10.55942/pssj.v1i2.103

  469 Views

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  Information Technology Service Quality Customer Loyalty
• Article 2026

  The impact evaluation of income redistribution on social inequality in Indonesia: Propensity score matching approach

  Nazril Muntazar

  05 Jan 2026 · DOI: 10.55942/pssj.v6i1.929

  263 Views

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  redistribution policy income inequality poverty propensity score matching
• Article

  Analysis of the effect of price and quality of service on customer satisfaction RedDoorz Hotel Jakarta

  Arnita Putri Nurwahyuni, Aziz Fauzi Arief, Bellie Saputra, Christina Melatikesuma, Frederick Moses, Ilham Dwi Prasetyo, Muhammad Rafi Ananda, Sinta Supinah

  05 Jul 2021 · DOI: 10.55942/pssj.v1i1.48

  693 Views

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  Price Service Quality Customer Satisfaction Hotel
• Research Article

  Factors that Influence and Maintain the Market-Leading Position of PT. Pegadaian (Persero)

  Andayani Sihaloho

  30 Sep 2024 · DOI: 10.55942/pssj.v4i9.1766

  20 Views

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  customer loyalty emotional closeness market leader product diversification service quality
• Article 2026

  The influence of historical motivation of local tourism employees on service quality and long-term industry retention intention

  Fenny Sengkey, I Wayan Agus Anggayana, Rosvita Flaviana Osin

  27 Jan 2026 · DOI: 10.55942/pssj.v6i1.1172

  148 Views

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  historical motivation temporal motivation service quality retention intention local tourism employees self-determination purpose-driven motivation