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• Article 2026

  Liability of online marketplaces for consumer losses in online transactions as reviewed under law number 8 of 1999 on consumer protection

  Tohadi Tohadi, Gabriel Sianturi, Cintya Betani, Patricia Divani Anugrah Astari, Arova Julia Palka, Mohamad Reza Pahlevi

  19 Feb 2026 · DOI: 10.55942/pssj.v6i2.1444

  126 Views

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  Marketplace consumer losses online transactions UUPK
• Article

  The phenomenon of begging in the comment columns of public figures’ Instagram account viewed by the lens of Media Ecology Theory

  Rafiqah Yusna Siregar, Mazdalifah Mazdalifah, Sri Ulina Br Sembiring

  17 Sep 2025 · DOI: 10.55942/pssj.v5i9.556

  427 Views

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  Media Ecology Instagram Public Figure Digital Begging
• Article 2026

  Journalists’ perceptions of the use of Artificial Intelligence (AI) platforms in news production: A case study of Harian Disway Online Media

  Mohamad Nur Khotib, Bayu Wira Handyan

  05 Mar 2026 · DOI: 10.55942/pssj.v6i3.1584

  117 Views

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  Artificial Intelligence Digital Journalism Journalists’ Perceptions Diffusion of Innovation Online Media
• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services
• Article

  The use of gen alpha slang as a persuasive language in Instagram reels marketing

  Valencia Chen

  02 Oct 2025 · DOI: 10.55942/pssj.v5i10.543

  897 Views

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  generation alpha slang persuasive language Instagram Reels social media marketing audience engagement content analysis storytelling techniques