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• Article 2026

  The effect of service quality on consumer satisfaction and loyalty at CV Farras Mobil in Demak Regency

  Farras Khoirullah Kholil, Alifah Ratnawati

  05 Jan 2026 · DOI: 10.55942/pssj.v6i1.1428

  185 Views

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  Service Quality Consumer Satisfaction Consumer Loyalty CV Farras Mobil Demak Regency
• Article 2026

  Liability of online marketplaces for consumer losses in online transactions as reviewed under law number 8 of 1999 on consumer protection

  Tohadi Tohadi, Gabriel Sianturi, Cintya Betani, Patricia Divani Anugrah Astari, Arova Julia Palka, Mohamad Reza Pahlevi

  19 Feb 2026 · DOI: 10.55942/pssj.v6i2.1444

  126 Views

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  Marketplace consumer losses online transactions UUPK
• Article

  The influence of influencers and Instagram social media on purchasing decisions with consumer trust as an intervening variable for nature lovers in DKI Jakarta

  Muhammad Arjuna Satriawan, Bono Prambudi, Lela Nurlaela Wati

  30 May 2025 · DOI: 10.55942/pssj.v5i5.616

  488 Views

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  Influencer Media Social Instagram Purchase Decision Consumer Trust
• Article

  The impact of technological risk perception on consumer experience with digital curiosity as a moderating variable

  Kadek Wulandari Laksmi P, Komang Widhya Sedana Putra P, IGN Oka Ariwangsa

  02 Dec 2025 · DOI: 10.55942/pssj.v5i12.1035

  292 Views

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  Technological Risk Perception Consumer Experience Digital Curiosity Moderation
• Article

  Digital natives and deferred payments: A qualitative study of young consumers' e-commerce BNPL behaviors

  Syarifah Aliyah Fitrisam, Muhammad Isra Iradat, Rizkiani Iskandar, Ayu Putri Utami, Rika Febby Rhamadhani

  04 Sep 2025 · DOI: 10.55942/pssj.v5i9.575

  2826 Views

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  buy now pay later (BNPL) young consumers consumer behavior e-commerce