Priviet Social Sciences Journal

Comparative study of social innovation programs and products in improving community welfare in Kopi Kang Garut and Sirih Sijale Tangerang

by Ada Senandung Nacita , Risa Dela Aprilia , Ahmad Muhajid Arrozy

Abstract

 Corporate Social Responsibility (CSR) programs based on social innovation often succeed in strengthening community production capacity but continue to face challenges at the downstream stage, particularly in marketing, product diversification, and market access. This study aims to analyze the community empowerment process in the Kopi Kang CSR Program in Garut Regency and the Sirih Sijale Program in Tangerang City using Jim Ife’s empowerment theory. The research employs a qualitative approach with a descriptive comparative method. Data were collected through field observations, interviews with program managers and community members, and document analysis, then analyzed descriptively based on Jim Ife’s empowerment dimensions. The findings indicate that both programs have reached the early to intermediate stages of empowerment, as reflected in improved production capacity, utilization of local resources, and increased community participation. However, empowerment remains limited at the downstream level due to underdeveloped marketing strategies, restricted distribution networks, and limited product diversification, which result in segmented market reach. CSR involvement in marketing functions as transitional support to facilitate market access rather than as a form of economic dependency. This study concludes that the sustainability of social innovation–based CSR programs requires gradual strengthening of downstream capacities, particularly through adaptive product diversification and market expansion strategies, to enable communities to gain more comprehensive and sustainable control over the value chain.

References

  1. Abiansyah, F. R. (2024). Strategi public relations PT Indonesia Power Unit Bisnis Pembangkitan Mrica Banjarnegara dalam program konservasi lingkungan [Skripsi, Universitas Islam Negeri Prof. K.H. Saifuddin Zuhri Purwokerto]. UIN Saizu Repository.
  2. Afifudin, B. A. (2009). Metodologi penelitian kualitatif. Bandung.
  3. Ariyanti, K. S., Prasetyo, B., Helminasari, S., & Abigayl, I. (2025). Teori pemberdayaan dan pembangunan masyarakat. Pradina Pustaka.
  4. Arrozy, A., Wijaya, M., & Kartono, D. T. (2019). Capital and capacity in reproduction of the community of Masjid Kampung Jogokariyan Yogyakarta. Journal of Social and Political Sciences, 2(3). https://ssrn.com/abstract=3454073
  5. Bhinekawati, R. (2023). Corporate social responsibility, social capital and sustainable development: Lessons from an Indonesian palm oil company. Masyarakat Indonesia, 43(1), 1–xx. https://doi.org/10.14203/jmi.v43i1.714
  6. Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches. Sage Publications.
  7. Farid, M. M., & Wati, L. R. (2024). Creating shared values as a new paradigm of corporate social responsibility. Jurnal Kajian Komunikasi, 12(1), 109–126. https://jurnal.unpad.ac.id/jkk/article/view/54745
  8. Harinurdin, E., Laksmono, B. S., Kusumastuti, R., & Safitri, K. A. (2025). Community empowerment utilizing open innovation as a sustainable village-owned enterprise strategy in Indonesia: A systematic literature review. Sustainability, 17(8), 3394. https://doi.org/10.3390/su17083394
  9. Herkenhoff, P., Krautheim, S., Semrau, F. O., & Steglich, F. (2024). Corporate social responsibility along the global value chain. Journal of Development Economics, 167, 103236. https://doi.org/10.1016/j.jdeveco.2023.103236
  10. Hietschold, N., Voegtlin, C., Scherer, A. G., & Gehman, J. (2022). Pathways to social value and social change: An integrative review of the social entrepreneurship literature. International Journal of Management Reviews. Advance online publication. https://doi.org/10.1111/ijmr.12321
  11. Ife, J. (2013). Community development in an uncertain world: Vision, analysis and practice. Cambridge University Press.
  12. Ife, J., & Tesoriero, F. (2016). Community development: Community-based alternatives in an age of globalisation (4th ed.). Pearson Education.
  13. Nogueira, E., Gomes, S., & Lopes, J. M. (2023). Triple bottom line, sustainability, and economic development: What binds them together? A bibliometric approach. Sustainability, 15(8), 6706. https://doi.org/10.3390/su15086706
  14. Pertamina Patra Niaga. (2022). Program Kopi Kang: Pemberdayaan petani kopi Desa Cipaganti untuk konservasi kukang Jawa (Laporan corporate social responsibility). Pertamina Patra Niaga Regional Jawa Bagian Barat.
  15. Pertamina Patra Niaga. (2025). Energizing your journey. https://pertaminapatraniaga.com/
  16. Prasetyo, R. (2023). Inovasi sosial program CSR Pepeling Cisangku dalam mewujudkan pembangunan sosial berkelanjutan di Desa Malasari. Learning Society: Jurnal CSR, Pendidikan dan Pemberdayaan Masyarakat, 4(1), 183–193. https://doi.org/10.30872/ls.v4i1.2307
  17. Rudito, B., Famiola, M., & Anggahegari, P. (2023). Corporate social responsibility and social capital: Journey of community engagement toward community empowerment program in developing country. Sustainability, 15(1), 466. https://doi.org/10.3390/su15010466
  18. Sartas, M., Schut, M., Proietti, C., Thiele, G., & Leeuwis, C. (2020). Scaling readiness: Science and practice of an approach to enhance impact of research for development. Agricultural Systems, 183, 102874. https://doi.org/10.1016/j.agsy.2020.102874
  19. Suhailah, R. W., Anggraini, W., Rahmat, H. K., Efendi, A. A., & Wulandari, D. (2025). Peran corporate social responsibility dalam meningkatkan daya saing perusahaan global: Sebuah studi literatur. Journal of Current Research in Management, Policy, and Social Studies, 2(2), 73–78. https://ejournal.hakhara-institute.com/MPSS/article/view/83
  20. Thirtawati, S., Sarwoprasodjo, S., Muljono, P., & Hapsari, D. R. (2025). Facing challenges, seizing opportunities: Marketing communications of agricultural social enterprises in Indonesia. BIO Web of Conferences. https://doi.org/10.1051/bioconf/202517104005
  21. Vercher, N. (2022). The role of actors in social innovation in rural areas. Land, 11(5), 710. https://doi.org/10.3390/land11050710
  22. Wati, N. R., & Sisdianto, E. (2025). Analisis tantangan dan peluang implementasi corporate social responsibility dalam dunia bisnis di Indonesia. Jurnal Rumpun Manajemen dan Ekonomi, 2(1), 142–155. https://doi.org/10.61722/jrme.v2i1.3356
  23. Zimmerman, M. A. (2000). Empowerment theory: Psychological, organizational, and community levels of analysis. In J. Rappaport & E. Seidman (Eds.), Handbook of community psychology (pp. 43–63). Springer.