Search Results

• Article

  The influence of online shopping attributes on fashion consumers’ satisfaction and loyalty: Evidence from Indonesian e-commerce

  Ferdy Syafrial

  24 Oct 2025 · DOI: 10.55942/jebl.v4i5.238

  234 Views

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  e-commerce fashion delivery product variety customer loyalty
• Article

  Authenticity, trust, affect, and loyalty in Indonesia’s specialty coffee market: Evidence from Upala coffee & eatery

  Sutas Syamofi

  28 Oct 2025 · DOI: 10.55942/jebl.v4i4.236

  182 Views

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  brand authenticity brand trust brand affect brand loyalty specialty coffee
• Article

  The influence of location, services, and community culture on patient loyalty with satisfaction as intervening variables in Spirit Dental Clinic Lubuk Pakam – Deli Serdang

  Sylvia Sylvia, Efendy Pakpahan, Salman Faris, Syaifuddin Syaifuddin

  30 Dec 2022 · DOI: 10.55942/jebl.v2i5.184

  352 Views

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  Location Services Community Culture Patient Loyalty Satisfaction Dental Clinic
• Article

  The effect of service quality and satisfaction on customer loyalty at Kumon East Jakarta

  Wasilatun Nikmah, Henny Armaniah

  31 Oct 2021 · DOI: 10.55942/jebl.v1i3.124

  357 Views

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  Service Quality Customer Satisfaction Customer Loyalty
• Article

  The influence of product price and quality on customer loyalty with customer satisfaction as an intervening variable at PT. Brother Group, Medan

  Sherly Ogestine, Efendy Pakpahan, Cut Fitri Rostina

  19 Aug 2023 · DOI: 10.55942/jebl.v3i4.231

  581 Views

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  Price Product Quality Customer Loyalty Customer Satisfaction