Search Results

• Article

  A conceptual framework for measuring e-Banking service quality and customer satisfaction: Integrating SERVQUAL and TAM in the context of Nepal

  Ram Paudel, Laba Kumar Shrestha, Rajesh Paudel

  30 Jun 2024 · DOI: 10.55942/jebl.v4i3.539

  851 Views

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  e-banking SERVQUAL technology acceptance model (TAM) customer satisfaction trust digital banking service quality
• Article

  Customer value as the engine of brand image: Evidence from HR competence, service quality, CRM, and banking technology at BRI Depok

  Hasan Basri

  21 Oct 2025 · DOI: 10.55942/jebl.v5i3.859

  232 Views

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  customer value brand image CRM service quality banking technology
• Article

  The influence of debt to asset ratio, total asset turnover, and net profit margin on return on assets in the Banking Subsector listed on the Indonesia Stock Exchange (2019-2022)

  Umi Hasanatun, Melisa Bella Saragi, Wenny Tailisha, Delysia Angelyn, Helman Helman, Mella Yunita

  28 Feb 2025 · DOI: 10.55942/jebl.v5i1.388

  1025 Views

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  Bank profitability Return on Assets (ROA) Debt to Asset Ratio (DAR) Total Asset Turnover (TATO) Net Profit Margin (NPM) Indonesian banking sector
• Article

  A systematic literature review of online religious leaders, digital advertising, management performance, and consumer decisions in Islamic Banking

  Kurniawati Mulyanti, Darmansyah Darmansyah, Aris Setyanto Nugroho

  30 Apr 2025 · DOI: 10.55942/jebl.v5i2.505

  405 Views

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  Islamic banking online religious leaders digital advertising management performance consumer behavior Theory of Reasoned Action Stimulus-Organism-Response
• Article

  The impact of digital currencies on traditional banking systems: An analysis

  Syarif Ahmad

  30 Apr 2023 · DOI: 10.55942/jebl.v3i2.277

  936 Views

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  Digital Currency Banking System