Search Results

• Article

  The effect of customer experience on customer loyalty mediated by customer satisfaction and customer trust

  Mohammad Eryan Saputra, Sumiati Sumiati, Agung Yuniarinto

  30 Jun 2023 · DOI: 10.55942/jebl.v3i3.205

  4331 Views

  PDF
  customer experience customer satisfaction customer trust customer loyalty mobile application customer experience (MACE) PLN mobile application
• Article

  The Influence of Service Quality and Product Quality on Consumer Loyalty with Consumer Satisfaction as Moderating Variable at PT. Mabar Feed Indonesia

  Ryan Wijaya, Sofiyan Sofiyan, Yusuf Ronny Edward, Nagian Toni

  30 Jun 2022 · DOI: 10.55942/jebl.v2i3.159

  560 Views

  PDF
  service quality product quality consumer loyalty consumer satisfaction mabar feed indonesia
• Article

  Consumer loyalty in Indonesia’s Fast-Food Industry a systematic literature review of service quality price fairness satisfaction and word of mouth in the digital era

  Seno Sudarmono Hadi, Sri Widyastuti, Darmansyah Darmansyah

  30 Jun 2025 · DOI: 10.55942/jebl.v5i3.574

  1526 Views

  PDF
  Systematic literature review Consumer loyalty Service quality Price fairness Word-of-mouth (WOM) Fast-food industry
• Article

  The effect of product quality and service quality on Indihome customer loyalty at Witel Tangerang

  Wahyudin

  21 Dec 2021 · DOI: 10.55942/jebl.v1i4.127

  313 Views

  PDF
  Product Quality Service Quality Customer Loyalty
• Article

  The effect of service quality on Indosat product sales level at the Deliz Cell outlet

  Ahmad Rojikun

  31 Oct 2021 · DOI: 10.55942/jebl.v1i3.123

  325 Views

  PDF
  Service Quality Sales Level